RLS Service Agreement
Terms & Conditions
Contractor Responsibility
Royalty Lawn Services, LLC shall perform work in accordance with the written terms contained or referred to in this agreement and in addition to any other written agreements. Royalty Lawn Services, LLC reserves the right to renegotiate the contract when the price or scope of work is affected by changes to any local, state, or federal law, regulation, or ordinance that goes into effect after the Agreement is signed. Or changes requested by the customer. All employees shall be competent and qualified and shall be United States citizens or legal residents authorized to work in the United States.
Insurance & Liabilities
The contractor agrees to provide General Liability Insurance, Automotive Liability Insurance, Worker’s Compensation Insurance, and any other insurance required by law. It is understood and agreed that the Contractor is not liable for any damage of any kind that is not caused by the negligence of the Contractor, its agents, or employees. The contractor will comply with all licenses and permit requirements of the City, State, and Federal Governments, as well as all other requirements of law.
Payment Terms
Payment is due as described on Estimate/Invoice. If payment is not received by the due date on your invoice, the contractor may impose a late fee, withhold service, or upon written or verbal notice cancel service. The client will not receive a discount or be refunded for any service day missed due to late or non-payment. Prepaid unused service(s) will remain as a credit on the client's account and applied to subsequent service(s) or reimbursed to the client upon the client's written request. TIPS will not be applied to the client’s account as a credit. Payments not received within fifteen (15) days after the invoice due date are subject to a 10% (50% per annum) late charge, or a minimum of $30.00, whichever contractor applies. Returned/NSF checks/transactions will incur a $40.00 fee. Any payment made with a credit card will be subject to a 3% or more processing fee. Forms of payment accepted: Cash, Check, Money Order, Master Card, and Visa.
Compensation
Under the Mechanics Lien Law (chapter 53.001-53.239) any contractor, subcontractor, laborer, supplier, or other person who helps to improve your property, but is not paid for his work or supplies, has the right to enforce a claim against your property. The contractor shall receive payment for service(s) rendered. The fee per service is guaranteed for the term of the agreement and may be adjusted by the contractor upon 24-hour written notice to the Client.
Remedies
Any dissatisfaction with the contractor's work or performance shall be immediately (within 48 hours) brought to the attention of the contractor. The contractor will then be given the opportunity to remedy or correct any dissatisfaction. The contractor shall provide such remedies as soon as possible, within the original scope of work agreed upon above. Damages that are caused by the contractor and/or staff of the contractor during the performance of the above services must be reported to the contractor's office within forty-eight (48) hours of the service date. Upon notification of damage(s) the contractor will assess the damage and determine the possible cause and responsibility of the contractor. If it is determined that the contractor is at fault, repairs shall be the sole responsibility of the contractor. Repairs made by entities other than the contractor will not be the financial responsibility of the contractor unless previously authorized by the contractor. Vehicular or mechanical damage not caused by the contractor and/or staff of the contractor, vandalism, fire, improper drainage, insufficient watering, and/or acts of God are not the responsibility of the contractor.
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Cancellation and/or service Changes
Service changes, date changes, temporary suspension of services, and/or alterations of specified pre-agreed services must be received by our office at least twenty-four to forty-eight (24-48) hours prior to scheduled service. Termination of lawn service will only be accepted in writing by mail, email, text, or fax; verbal termination will not be accepted.
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Disclosures
On non-weather permitting days, services(s) will be performed on the next business day or as scheduling will allow. If the contractor arrives at the client's service address and is unable to perform the above agreed-upon service(s) due to inaccessibility (i.e. locked gate, street closure, other service providers present, etc.), the client will be charged 10% up to full-service price due to time & fuel expenditures. The client must have the lawn free of pet droppings when the contractor is scheduled to service the lawn, or the customer will be charged a $5.00 equipment clean-up fee per visit. The contractor is not responsible for items in the yard i.e. toys, leashes, dog chains/cables. The contractor's staff will make every reasonable attempt to close any gates opened for services; however, the contractor does not assume any liability if a gate is left open. If a leaf or lawn clean-up is required to perform a scheduled service, an additional charge of $40.00 per man/hour will apply. All underground lines, cables, vaults, or any other below-grade areas must be clearly marked by the client prior to certain services being performed.
Methods
The methods utilized by the contractor in the completion and execution of the contracted work shall be at the sole discretion of the contractor. Our methods are critical in maintaining a standard of high-quality workmanship and efficient operation, which in turn allows us to maintain competitive pricing for our clients.
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Pledge of Excellence
It is the intention and commitment of Royalty Lawn Services, LLC to provide high-quality, reliable, and affordable grounds maintenance services for each of our customers. Without an excellent customer base, our business would not be possible. We understand the importance of being an honest and reliable service provider and make it our constant goal to exceed that standard. We feel that this commitment to excellence has been the number one contributing factor in our growth and success.
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Terms of Contract
In the event of legal action to collect a past-due account, the Client agrees to pay all collection costs, attorney's fees, and court costs.
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Modifications to this Agreement
Royalty Lawn Services & Junk Removal reserves the right to amend the above terms and conditions at any time. Royalty Lawn Services, LLC reserves the right to discontinue services immediately due to late or unpaid bills. Any changes and/or modifications to this Contract must be made in writing
By approving an Estimate/Invoice you authorize and agree to pay for the services agreed upon included in your Estimate/Invoice, have read and acknowledged the terms of the service agreement/contract, and agree to the terms and conditions in this Service Agreement.
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This Service agreement and Terms & Conditions were last updated on 05/31/2023 by Angel Krstic, Owner of Royalty Lawn Services, LLC.
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